Smiles Driver Rewards

Smiles Driver Rewards

Find the rewards from our Smiles Driver Rewards program

Get value with our quality Synergy fuels

Start earning Smiles Points immediately with your Smiles Card and enjoy great rewards with every fuel purchase.
About Smiles

Mobil Smiles Card

At Mobil, we're dedicated to helping you go farther with our quality Synergy fuel, as well as giving you great value with our Smiles Driver Rewards.

Learn more
Smiles Student Card

Mobil Smiles Student Card

You're going places. We'll get you there.

Learn more

Frequently asked questions



How do I join Smiles?
Step 1: Pick up a Smiles Card and a Smiles application form from any participating Guam Mobil service station. Use the Smiles Card attached to the application form to begin earning points instantly!
Step 2: Fill out the Smiles application form completely. For your convenience, drop it off at any Guam Mobil service station, or fax to 1-866-486-9969, or mail to Smiles Customer Service Center, Mobil Oil Guam Inc., P.O. Box 326549, Hagatna, GU, 96932. Please allow up to six weeks for processing and registration. You may continue to accumulate Smiles Card, redeemable upon completion of the application process.

Do I need to pay a membership fee to join the Smiles Driver Rewards program?
Smiles membership is free.

Can I sign up for two Smiles Cards under my name?
Sorry, each member is entitled to one Smiles Card only.
How do I earn Smiles Points?
Earn three Smiles Points for every gallon of fuel you purchase, whether you pay by cash or by credit card!
Remember to use your Smiles Card every time you make a purchase to earn your Smiles Points.
Check your purchase receipt for points earned and points balance.

Will my Smiles Card or its points expire?
Your Smiles Card and Smiles Points will not expire if you use it with fuel purchases at least once in a 12-month period.
How do I redeem Synergy fuel instantly?
Simply present your Smiles Card and inform the cashier that you would like to redeem free fuel. Redeem fuel with your Smiles Points:
  • $7 worth of fuel for 250 Smiles Points
  • $15 worth of fuel for 500 Smiles Points
If you purchase more than you redeem, you can pay for the remaining balance. For example, if you purchase $20 worth of fuel:
  • Redeem $15 worth of fuel with 500 Smiles Points
  • Plus pay $5 in cash or by credit card
How do I redeem goods from the mart instantly?
With the Smiles Driver Rewards program, you can now select anything you want from the mart (except alcoholic beverages and tobacco products) and use your Smiles Points to pay. Simply present your Smiles Card and inform the cashier that you would like to pay with Smiles Points. Redeem mart products with your Smiles Points:
  • $1 worth of mart products for 40 points
If you purchase more than you redeem, you can pay for the remaining balance. For example, if you purchase $5.50 worth of mart products:
  • Redeem $5 worth of mart products with 200 Smiles Points
  • Plus pay $0.50 in cash or by credit card
* Excludes alcoholic beverages and tobacco products.

How do I redeem for car wash instantly?
Simply present your Smiles Card and inform the cashier that you would like to redeem car wash service. Redeem car wash services with your Smiles Points:
  • 250 Smiles Points for $10 worth of car wash service
  • If you have insufficient points, you can pay the balance
How do I convert my Smiles Points into a donation to the American Red Cross?
Simply present your Smiles Card and inform the cashier that you would like to convert your Smiles Points into a donation to the American Red Cross. Donations can be made as follows:
  • 200 Smiles Points for a $5 donation
How do I convert my Smiles Points to United MileagePlus® miles?
Simply opt for the auto conversion when you fill in the Smiles Card application form or you can complete the United MileagePlus® auto conversion form in the program guide and fax it to 1-866-486-9969, or mail it to Mobil Oil Guam Inc., P.O. Box 326549, Hagatna, GU, 96932. All your Smiles Points will be automatically converted to MileagePlus® miles and will be credited to your MileagePlus® account.

How do I redeem mart specials?
Simply go into the mart to find out the special mart items for that month and inform the cashier of which of those items you wish to redeem. The cashier will help you to process the redemption if you have sufficient points in your Smiles account.

Can I combine my Smiles Points with my spouse, friends or relatives to redeem a reward?
Sorry, the program does not allow the combination of points from two separate Smiles cards.

How do I check my points balance?
Your Smiles Points balance will be printed at the bottom of your receipt each time you make a transaction using your Smiles Card at any participating Mobil service station. You may also ask the cashier at any Guam Mobil service stations to check the balance on your Smiles Card. You may also call the Smiles Customer Service Center at 1-866-486-6696, Monday to Friday, 10:00am to 7:00pm.

Can I exchange my points for cash?
Smiles Points cannot be exchanged for cash.
What should I do if my card is damaged, stolen or lost?
Damaged, stolen or lost cards should be reported immediately to the Smiles Customer Service Center at 1-866-486-6696. Upon receiving your report, we will block the card immediately from being used. Go to the nearest Mobil service station to pick up a new card. Complete a Point Adjustment Form, available at all Guam Mobil service stations, to transfer the points from your damaged, stolen or lost card into the new Smiles Card.

How do I inform you of any changes of my details?
Just complete and submit a Member Particulars Update Form available at your nearest Guam Mobil service station. Please allow four to six weeks for the information to be updated in our system.
Kindly notify the Smiles Customer Service Center of any changes. All changes in address can be faxed or submitted to any participating Mobil service station.